Privacy Policy
Last updated: 27 May 2026
Effective date: 27 May 2026
This Privacy Policy explains how Upside Stock Market Training Institute
(“Upside,” “we,” “our,” or “us”)
collects, uses, stores, discloses, and protects your personal data when you visit our website
https://upsides.in
(the “Website”), enrol in any of our courses, attend our classes (online or offline),
interact with us via phone, WhatsApp, email, or social media, or otherwise use our services
(collectively, the “Services”).
We are committed to protecting your privacy and handling your personal data responsibly in accordance
with the Digital Personal Data Protection Act, 2023 (“DPDP Act”),
the Information Technology Act, 2000, the
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
(“SPDI Rules”), and other applicable Indian laws.
By using the Website or our Services, you confirm that you have read, understood, and agreed to this Privacy Policy.
If you do not agree, please discontinue use of the Website and Services.
1. Who We Are (Data Fiduciary)
For the purposes of the DPDP Act, 2023, Upside acts as a Data Fiduciary in relation to the personal data we collect from you.
Registered Name: Upside Stock Market Training Institute
Head Office: 4, Plot No. 170, Empress Mahal, Dr. Babasaheb Ambedkar Road, Tilak Road Bridge,
Dadar (East), Mumbai – 400014, Maharashtra, India.
Branches: Dadar (Head Office), Thane, Vasai.
Email:
info@upsides.in |
upside991@gmail.com
Phone: +91 99304 40999 | +91 83560 80290
2. Personal Data We Collect
We collect the following categories of personal data:
2.1 Information You Provide Directly
- Identity & contact: name, date of birth, gender, email address, mobile number, residential address.
- Educational background: qualification, college/university, year of passing, current occupation.
- Enrolment information: course selected, batch, branch, preferred mode (online/offline).
- Payment information: UPI ID, bank details, card details (not stored by us).
- KYC documents: PAN, Aadhaar (last 4 digits), photograph.
- Communication content: messages via forms, WhatsApp, email.
- Feedback: ratings, testimonials, photos, videos.
2.2 Automatically Collected Data
- IP address and approximate location
- Device and browser information
- Pages visited and time spent
- Cookies and tracking data
2.3 Third-Party Data
- Social media platforms
- Payment gateways
- Exam bodies (NISM, etc.)
- Lead generation partners
2.4 Session Recordings
Online/offline classes may be recorded for training and quality purposes.
3. Purposes of Data Use
| Purpose | Examples |
|---|---|
| Service delivery | Enrolment, classes, certificates |
| Communication | Schedules, OTPs, notices |
| Payments | Fees, invoices, refunds |
| Marketing | Offers, newsletters |
| Compliance | Tax and legal requirements |
4. Lawful Basis for Processing
- Consent
- Contract performance
- Legal obligation
- Legitimate use
5. Data Sharing
- Payment gateways
- Email/SMS providers
- Cloud hosting providers
- Analytics tools
- Government authorities (if required)
6. Cookies
We use cookies for functionality, analytics, and marketing.
7. Data Retention
- Academic records: 7 years
- Tax records: 8 years
- Marketing data: until opt-out
8. Data Security
We use encryption, access control, secure servers, and compliance measures to protect your data.
9. Your Rights
- Access
- Correction
- Deletion
- Withdraw consent
- Grievance redressal
10. Contact
Email: info@upsides.in
Phone: +91 99304 40999
